Departments and agencies should establish sound policies that define their mobile strategy, while accounting for an ever changing technological landscape. What is new is how citizen engagement in government occurs today. While people still attend town-hall and city-council meetings to express their frustrations and concerns, many more people — by an order of magnitude — now interact with their local governments without ever stepping foot into municipal buildings. Instead, they use their smart devices to lodge a complaint or to alert public safety and public works about an incident or problem. Government will enhance communication through apps.
Mobile technology has become a key driver throughout information technology. The growth of the tablet market, user demand for smartphone technology, and rapid mobile device innovation are driving the future of our end-user computing platform. The use of mobile technology provides opportunities for innovation, agility and flexibility in the workplace.
The biggest problem is not budgetary, legal, or policy constraints, although those sure don’t help much—it’s about process. It’s a matter of doing things right from day one. It’s a matter of doing less, not more. Government CIOs should be thinking smaller, not bigger; setting their sights lower, not higher; and strategizing away from organization-wide change in favor of quick, tangible wins that we can all share.
Individuals, teams and organizations are encouraged to enter new or existing software solutions. These can include web, mobile or desktop apps in one of two categories:
- Educational tools: Apps that visualize or analyze data to illustrate the problem of partisan gridlock, legislative productivity (or lack thereof) and/or related consequences. This category can include apps that analyze and evaluate the polarization or productivity of Cabinet, state legislatures, local government, or individual lawmakers.
- Solutions & action tools: Apps that citizens can use to communicate with legislators or mobilize other citizens, or tools legislators can use to advance collaboration. Submitters are required to explain how the app can be used to help reduce partisan gridlock and increase legislative productivity.